rendered through 2event.com service
last updated on July 21, 2017
are the organizer or the immediate manager of the event and want to devote more
time and efforts to the creative issues, we will gladly take upon ourselves the
routine of selling tickets to your events.
have a proactive approach to life, often visit the creative events, concerts,
conferences, master classes, etc., our service is for you.
necessary information about the events taking place on the territory of Ukraine
and abroad is posted on our website with a detailed description of each event
and with the opportunity to purchase the E-Tickets by following several
Please, read the terms and conditions
and advantages of the joint cooperation.
registering on the website 2event.com,
by clicking "I accept"
button, you confirm that you have read and understood the terms and conditions
of this Agreement become acquainted with the specifics of creating an Event, or
purchasing the e-ticket and thereby agree to comply with all the clauses of the
of the Agreement is an offer to a third party that wishes to use the services
of the website 2event.com, to accept
the terms and conditions of the Agreement and to start cooperation.
Agreement is permanently posted here: https://2event.com/uk/agreement and is the public offer contract,
which you, as an organizer, can accept by sending us an Information Card, the
form of which can be found here: 2event.com/newsletter.
are a å-ticket Buyer - it is enough to register and accept the terms and
conditions of the Agreement.
If you do
not agree with the terms and conditions of this Agreement, do not continue to
register at the website 2event.com.
Agreement is updated by the Company at its own discretion, a new version of the
Agreement will be available on the website here: https://2event.com/uk/agreement.
should independently read the new edition of the Agreement before creating each
new Event or before buying the e-ticket.
Company - Limited Liability Company "Kompyuternaya Kompaniya
Complex" (Complex Computer Company)
Organizer - a third party, an individual person
or a legal entity that intends to sell tickets for his/its Event using the
Buyer - a third party, an individual
person or a legal entity that intends to buy tickets for various kinds of
events on the website 2event.com.
Parties - the Company and the Organizer,
or the Company and the Buyer, depending on in which part of the Agreement the
User any person using the website as
the Organizer or the Buyer or simply a visitor.
Order - a sequence of actions performed by the
Buyer with the purpose of purchasing the e-ticket using the website 2event.com.
E-ticket - a record in the website
accounting system containing the Buyer's identification data, the order status
that confirms the Buyer's right to participate in the Event.
Information card - a survey list that the Organizer
completes and submits to the Company to conclude the Agency Agreement, in this
case it is an offer acceptance (acceptance of the terms and conditions) by the
Personal account - a set of secured website pages
created as a result of user registration, using which the Organizer or the
Buyer has the ability to order the website services, make changes to personal
data, pay for the tickets and use other site features. Access to the personal
account is carried out by entering the account details, namely the login and
password in the fields provided for this.
Event - service (concert, conference,
training, master class...), which is rendered by the Organizer to the third party,
information about which the Organizer posts on the website 2event.com using the specially designed fields, with the purpose of
selling the e-tickets to the Buyers.
Website - the collection of information,
texts, graphic elements, design, images, photos, video materials and other
results of intellectual activity is located at 2event.com, and belongs to the Company as a property, and serves as
a platform for the creation of Events for the Organizer and a service for the
purchase of e-tickets for the Buyer.
terms and definitions found in the text of the Agreement are interpreted by the
Parties in accordance with the Agreement, and in the absence of their
interpretation, in accordance with the current legislation of Ukraine.
Opportunities for the website users:
Company provides the User with the opportunity to:
- Create a personal
information about the Event, by receiving e-mails or SMS messages,
previously noting his wish in the personal account.
The Company provides the Organizers with the opportunity to:
- Create a page of
own Events with the goal of selling the e-tickets on the basis of 2event.com.
- Track the number
of tickets sold at each stage of cooperation.
- Promote the own
Event by informing 2event.com Users, who have indicated the desire to
receive information about the Events by receiving e-mails or SMS messages
in their personal accounts.
Company provides the Buyers with the opportunity to:
- Buy the e-tickets
for the Events that the Buyer plans to visit through the website
- Get acquainted
with the Events that take place in their city, in Ukraine, in the world.
- Return the funds
for the e-ticket not later than 3 days before the start of the Event, if
the return of the ticket price is agreed with the Event Organizer,
otherwise the Organizer shall be liable for all the claims that arise regarding
the return of the ticket price.
The Company reserves the right to:
- Verify the
reliability of the information provided in any way available to it.
- Remove or restrict
access to any information posted on the Website without prior notification
of the User and without giving any reasons.
- Block access of
any user to the Website, without prior notification of the User and
without giving the reasons.
change the conditions and technology of the website operation.
- Carry out the
preventive works on the website, which can lead to a short-term stoppage
of the website operation, mainly in the pre-dawn hours with the mandatory
preliminary warning of users on the website pages.
The Company requires from the User to:
- Fulfill the terms
and conditions of this Agreement.
- Get acquainted
with the new version of the Agreement every time before using the website
as the Organizer or the Buyer and comply with the terms and conditions of
the Agreement valid at the time of using the website services.
- Enter reliable
information about himself when registering; in no case not to pretend to
be someone else, which can mislead the users.
When using the website, the Users are
- Use the profanity
when communicating with the website technical support, in correspondence,
or in communication with the website users.
- Mislead, insult,
harass, threaten or otherwise restrict the rights and freedoms of the
website users or third parties.
- Publish or
disseminate incorrect, harmful, obscene, pornographic, unlawful, blasphemous,
libelous, inappropriate information or materials provoking interethnic or
- Place the
information contrary to the legislation of Ukraine, which advertises or
provokes illegal activity that violates the rights of users or third
parties to the intellectual property objects, campaign materials, spread
spam, messages of Happiness (messages requiring their transfer to one or
several users), schemes of financial pyramids or appeals to participate in
them, any other intrusive information, describe or promote criminal
activities, place instructions or guidelines to commit the criminal acts.
- Place information
or content violating the copyrights, rights to trademarks, trade secrets,
intellectual property and privacy rights of third parties.
distribute various viruses, defective programs, trojan programs, corrupted
files, hoax programs, as well as any other elements, which are destructive
- Use the Website in
any harmful way or in a way that could disrupt the normal website
- Advertise or
encourage illegal actions.
- Place any personal
information of other users or third parties without their personal
- Take any methods
of unauthorized access to any part or function of the website or in any
network with which the website is connected.
- Use any device,
program or process to interfere or make an attempt to interfere with the
normal course of the website operation, as well as any operations
performed on the Website, or the Website use by another person.
- Use any automatic
devices, programs, algorithms, techniques or any similar or equivalent
manual processes for accessing, purchasing, copying or tracking in any
part of the Website, for reproducing or accessing bypassing the navigation
system used or displaying the website and any content, as well as for
obtaining or making an attempt to obtain any materials, documents or
information using any methods not specifically provided by the Website.
- Use the Website
for any purposes that violate the law of the country from which the User
accesses the Website or that violate the terms and conditions of the
- Publish, transmit
and distribute messages that may be criminal or cause damage to the
- Publish, transmit
or otherwise post and/or distribute the unauthorized advertising
information, unsolicited commercial letters (spam).
- Mislead the users
and/or third parties regarding their identity
- Carry out illegal
collection and processing of personal data of other persons.
- Place commercial
and political advertising.
Company provides the following services:
- Places and
displays the list of Events registered by the Organizer through the
- Displays a
detailed description of each Event.
- Sells the
E-Tickets for each Event registered on the website at the price and on
terms and conditions of the Organizer in its own name, but at the
- Accepts and
processes the online ticket order, generates the E-Tickets, informs the
Buyers about the stages of issuing the e-ticket.
- Accepts payment
for the e-ticket to its account in person or through the payment agents.
- Pays the cost of
sold e-tickets to the Organizer, on the terms and conditions of this
Agreement and the supplementary Agency Agreement signed with each
additional services that relate to the promotion and advertising of the
Event subject to additional agreement with the Organizer.
using the website as the Organizer:
- The Organizer
shall use only one account for his Events with each of the legal entities
with whom the Company has entered into the Agency Agreement. If the
Organizer's Events serve several legal entities, the Agency Agreement
shall be concluded with each of them.
- The Organizer
shall comply with all the terms and conditions of the Agency Agreement and
- The Organizer
shall fulfill all the obligations to the Buyers, Users and third parties
in connection with the website use, as well as shall independently manage
the related conflicts, disputes and satisfy the claims of third parties.
- If there have been
some changes in the Event conditions, the Organizer shall notify the
Company within 24 hours from the moment of occurrence of such changes and
make corresponding changes or adjustments on the Event page. All the
claims that may arise due to changes in the Event conditions shall be met
by the Organizer.
- The Organizer
shall be solely responsible for using the rights to intellectual property
objects that will be used by him in the Event description and placement on
the website. All the claims that may arise in connection with the
violation of intellectual property rights shall be met by the Organizer.
- The Organizer
shall maintain the confidentiality of the account details, the login and
password, as well as the e-mail address specified during registration on
the website, independently deciding on the method of their preservation
and non-disclosure to third parties.
- The Organizer
shall use the personal data of third parties that have become known to him
through the website use in accordance with the requirements of the Law of
Ukraine "On Personal Data Protection" dated June 1, 2010 No.
2297-VI, as amended at the time of their use. The personal data can only
be used for the purposes specified by the personal data subject in the
agreement for their processing.
- In the event of
causing damage to the users or third parties, in connection with the
personal data disclosure or failure to comply with the requirements of the
Law of Ukraine "On Personal Data Protection" dated June 1, 2010
No. 2297-VI by the Organizer, the Organizer shall bear full responsibility
Company reserves the right to refuse to post the Event page on the website, if
the Event is described in a false way, or the Event does not comply with the
requirements and the terms and conditions of this Agreement, or if the
Organizer has violated the terms and conditions of the Agreement or the Agency
Agreement, at its own discretion, without giving the reasons.
Terms of using the website as the Buyer:
- The Buyer shall independently
verify the Order data before checkout.
- The Buyer shall
bear full responsibility for the accuracy and legitimacy of the use of
data entered during checkout.
- Before creating
and confirming the Order, the Buyer shall familiarize himself with the content,
the registration conditions and the Event procedure, as well as with the
additional requirements set by the Organizer. If the User does not fully
understand any Event conditions, including the payment procedure, the
Buyer shall clarify these conditions. If it is impossible to clarify them,
the Buyer shall refuse to make an Order and attend the Event.
- The Buyer shall
have the right to choose the payment method for participating in the Event
from the methods proposed on the Website. At the same time, the Buyer
shall familiarize himself with the rules of using the payment method
chosen by him.
- If the Buyer refuses to participate in the Event
after already paying for the E-Ticket, the Buyer shall have the right to
return the ticket price minus the amount of service fee withheld by the
Paying Agent at the time of successful payment by the payment card by the
Buyer. As well as minus the actual expenses already incurred by the Event
Organizer, if any, depending on the time remaining before the start of the
Event. In each case, the amount shall be negotiated individually, but
depends on the terms and conditions of the contract between the Company
and the Organizer. To receive the information on the amount and terms of
repayment, the Buyer shall just send to the Company's e-mail address firstname.lastname@example.org a request for the
e-ticket return purchased by him not later than 3 (three) business days
before the start date of the Event. The funds shall be returned to
the Buyer after full verification of the Buyer (verification of the
account details indicated by the Buyer upon registration).
- If the request for
refund is sent by the Buyer later than 3 business days before the start
date of the Event, no refund will be made unless otherwise agreed by the
additional agreement between the Company and the Organizer.
- The buyer shall
pay the cost of Order (participation in the Event) in full independently
or through third parties. After payment the Order shall be considered sold
and the Buyer shall have the right to visit the Event or use another
service of the Organizer.
Terms of using the website 2event.com:
Event creation on the website:
- To obtain the
Organizer's status, the User shall provide the Company with the necessary
documents for execution and signing of the Agency Agreement. After signing
the Agency Agreement, the Organizer will be able to create Events on the
website and sell e-tickets using the service 2event.com.
- When creating the
Event page, the Organizer shall describe in detail and truthfully the
Event, conditions, place and date, specify the visit restrictions, if any.
- If the Organizer
has some difficulties with completing the form, he can apply for help to
the Company manager by sending a request to e-mail email@example.com or to
e-mail a specific manager. Logos, banners and documents that will be
required to create the Event page, shall be sent by the Organizer to the
Company to e-mail or postal address specified in the Agency Agreement.
- The ticket price
specified by the Organizer when creating the Event shall include the
Company's remuneration specified in the Agency Agreement or Annexes
registered User who intends to use the website services as a Buyer shall:
- Choose an Event on
- Provide the
information stipulated on the Event page, if any (the information provided
shall correspond to reality and be provided in the required volume);
- Confirm the
correctness of the information entered and the desire to place an order by
clicking the button
or "Register" on the corresponding website page.
- The Company
confirms the acceptance and execution of the Order by sending a relevant
message to the Buyer's e-mail address specified during registration.
- If the
participation in the Event is free for the user, and the Organizers have
not established additional requirements for participation in the Event,
together with the Order confirmation, the Company shall send a letter to
the Buyer notifying of the possibility to participate in the Event.
- If the shall must
pay for the order to participate in the Event, the Website redirects the
Buyer to the Order payment page after confirming the Order.
- To pay for the
Order, the Buyer shall choose the appropriate payment method indicated on
the website page and make payment according to the payment rules chosen by
the Buyer for the payment method.
- After the Order
payment, the Company sends a letter to the Buyer with a notification of
payment and the opportunity to participate in the Event, as well as
creates and sends the E-Ticket.
- The moment of the
Order payment shall be the time of funds receipt to the Account of the
Company or payment agents of the Company. From the moment of the Order
payment, the obligations stipulated in the terms and conditions of the
Event arise between the Organizer and the Buyer. From the same moment, the
Company has an obligation to issue the E-Ticket to the User.
- If a third party
pays for the User, all rights and obligations for this payment shall be
arise for the User, and such actions of third parties are assessed by the
Parties as committed by such third parties in the interests of the User
and do not give rise to any rights and obligations between the said third
parties and the Company.
- The Buyer shall
participate in the Event in accordance with the rules established by the
- The Organizer
shall guarantee that the Buyer of the E-Ticket from the website will have
the same rights with the buyers of tickets sold from other sale points.
Otherwise, if claims arise, the Organizer shall be solely responsible for
- The Company
receives remuneration for the sale of e-tickets to the Organizers' Events.
- The Organizer
receives payment for the E-Tickets sold by the Company within 15 days
after the Event, if there are no claims from the Buyers, and there is the
Service Delivery Certificate bilaterally signed by the Company and the
- The Company shall
transfer funds in full for the sold E-Tickets to the settlement account of
the Organizer. The Organizer, in turn, shall pay remuneration to the
- The settlements
between the Company and the Organizer shall be conducted in accordance
with the terms and conditions of the Agency Agreement.
- The company is a
tax payer on general grounds.
- If the Company
refunds the full cost of E-Tickets purchased by the Buyer who has
personally applied to it not later than 3 working days prior to the Event,
the fee paid by the Organizer shall be 10% (ten percent).
- The Certificate
concluded between the Company and the Organizer, shall include clear
information about the amount, cost of sold e-tickets, amount of money
returned for tickets, amount of remuneration for the tickets sold.
- If the Event is
canceled for any reason, the Company shall refund the tickets price to the
Buyers within 10 business days. The Company's remuneration in the amount
of 10% in this case shall be paid by the Organizer, if the Organizer is
not able to pay remuneration fee, the Buyer shall be returned 90% of the
If the Event is canceled for
any reason and the funds for the tickets have not yet been transferred to the
Event Organizer, the Company (at the Organizer's direction) shall return the
tickets price to the Buyers within 10 business days from the time the Buyer has
notified the Organizer. The Company's remuneration in the amount of 5% in this
case shall be paid by the Organizer, if the Organizer is not able to pay
remuneration fee, the Buyer shall be returned 95% of the ticket price.
In other cases, the Organizer
shall returns the tickets price to the Buyers independently, having previously
notified the Buyers of the return conditions.
- If the Event is
postponed to another date, the remuneration payment and settlement will
occur in the period to which the Event is postponed.
- All the claims
that arise in the settlement process between the parties shall be executed
in writing and sent by the Parties to the e-mail addresses indicated at
If you do
not agree with the terms of payment, you better not agree to the terms and
conditions of the Agreement in general.
Dispute and claim settlement procedure:
- This Regulation
and all legal relations arising from it are regulated by the legislation
- All disputes
between the Parties shall be resolved through negotiations and on the
basis of Ukrainian legislation.
- All disputes,
disagreements and claims that may arise in connection with the execution,
termination or invalidity of the Agreement, shall be settled by
negotiation by the Parties.
- The Party that has
a claim and/or disagreement shall send a notification to the other Party
indicating the nature of the claim and/or disagreement.
- Within 15
(fifteen) business days from the notification receipt, the party having
received it shall reply to this message.
- The claim and the
response to it shall be sent by e-mail to the Party to which they are
- If the reply to
notification is not sent by the Party within 15 (fifteen) business days
from the date of the notification receipt, or if the Parties do not agree
on the claims and/or disagreements arisen, either Party shall have the
right to apply for settlement of the dispute to the court, according to
the current legislation of Ukraine.
- The claim
procedure for settling a dispute is not mandatory for the Parties.
- The information
posted on the Website is added to the Website by the Organizers. The
company has no technical capability and is not obliged to monitor the
information posted and subject it to mandatory verification and approval.
- The Company does
not guarantee the authenticity, accuracy, completeness or quality of any
information published by the Organizers and/or third parties on the
- The Company does
not support or confirm any information placed by the Organizers and/or
third parties on the Website.
- The User
understands and agrees that by using the Website, he can see information
that is offensive, unworthy or controversial.
- The company does
not have the ability to verify all information placed by the Organizer and
cannot guarantee complete absence of inaccuracies in it, and therefore
does not bear any responsibility for any false and/or unreliable
information about the Event and services to the User, as well as for the
harm caused to the User and/or losses due to errors in the information.
- Any materials
received using the Website may be used by the User at his own risk. He
shall be responsible for any damage that may be caused by the use of these
- Under no
circumstances the Company shall be liable to the User or third parties for
any damage caused by the Website use, the Website contents or other
materials to which an access has been obtained from the Website.
- The Company shall
not be responsible for the incorrect behavior of persons using the
The usage of 2Event logo and corporate phrases.
- By agreeing to the terms of this Agreement, the organizer working with 2Event.com must place the 2Event.com logo (both in electronic form and in analogue formats) on the poster of his event:
- In the text of advertising in own event, social networks and other resources, the organizer has to place two corporate phrases 2Event.com in the format:
🔖 Tickets here: https://2event.com/en/events/1813214
👫 List of visitors here: https://2event.com/en/events/1813214/visitors
The clickability of your ads increases by +50% (+50% more people in your sales funnel) when a link to the “Visitors List” is placed along with the Buy Ticket link. After all, people are interested who else is going to the event.
The Company does not guarantee that:
- The Website will
meet the User's requirements;
- The results that
can be obtained using the Website will be accurate and reliable;
- The quality of any
product, service, information obtained using the Website will meet the
- The Website will
work continuously, quickly, reliably and without errors and will meet the
- All errors on the
Website will be corrected.
- The Website or its
elements may be partially or completely unavailable from time to time due
to the provision of preventive or other technical works that ensure the
normal Website operation. In this case, the Company shall not have any
obligations for the Users notify or for non-receipt of the information by
- The Company shall
not be responsible for the non-compliance with the Event conditions or the
provision of services by the Organizer, as these conditions and rules are
in the exclusive jurisdiction of the Organizer.
- The user shall
assume full responsibility and risks associated with the Order execution.
- The User shall be
solely responsible for any problem encountered during the registration,
processing, confirmation and payment of the Order. In such a case, the
Company shall not be liable for any damage (monetary or otherwise), having
arisen as a result of a problem caused by or due to an error or negligence
of the User when using the Website, including failure to complete or
confirm any transaction.
- The Users, which
indicate their personal data when registering on the website, agree to the
collection and processing of personal data by the Company for processing
the e-tickets and transferring them to the Organizer in accordance with
the requirements of the Law of Ukraine "On Personal Data Protection"
dated June 1, 2010. No. 2297-VI.
- The company will
make every effort to safe use of the website services by the Users.
- All payment card
data are stored on a separate server and are protected.
- The Users'
personal data will be processed according to the legislation of Ukraine
and only with the purpose with which they have been collected.
- The Users shall be
solely responsible for the safety of their account details (login,
- In case of loss or
suspicion of using your personal data by a third party, you (as the User)
shall notify the Company of the occurrence of such event and immediately
change the account password.
Entry into force and amendment of the
terms and conditions of the Agreement:
- The text of the
Agreement is permanently located and regularly updated on the Internet at
https://2event.com/uk/agreement, contains all the essential conditions
and is the Company's offer to enter into the Agreement with the User on the
terms and conditions specified in the text. Thus, this document is a public
offer in accordance with Article 633 of the Civil Code of Ukraine, and in case
of acceptance of its terms and conditions, the person shall fulfill the terms
and conditions of the Agreement.
with Article 633 of the Civil Code of Ukraine, the proper acceptance of this
offer is the consecutive execution of the following actions by the Website
- Review and
agreement with the terms and conditions of this Agreement;
- Entry of
registration data in the registration form and confirmation of the
authenticity of this data by clicking "Continue" or
- For the Organizers
- completing and sending the Information Card and the necessary
registration documents to the Company's address.
moment of clicking "Continue" or "Register" button and
taking into account the correct consecutive execution of all the above actions,
the Agreement is considered concluded.
- The Agreement may
be terminated at any time on the initiative of any Party. To this end, the
Company posts a notification of termination of the Agreement on the
Website and/or sends a corresponding message to the User, the Agreement is
considered to be terminated from the moment of posting/sending the
- The User shall
have the right to terminate the Agreement by sending a notification of
termination of the Agreement to the Company by e-mail firstname.lastname@example.org.
- The Agreement with
the Organizers is terminated on the terms and conditions specified in the
- The Parties agree
that the Agreement may be edited by the Company unilaterally by posting
the updated text of the Agreement on the Internet at https://2event.com/uk/agreement. The User, under the terms and
conditions of this Agreement, shall familiarize himself with the updated
text of the Agreement, every time before using the website.
- If the updated
Agreement does not suit, does not satisfy the User's needs, he shall stop
using the Website.
- If, after posting
the updated text of the Agreement, the User continues to use the website -
it means that he agrees with the terms and conditions of the updated