FAQs
Are there ID requirements or an age limit to enter the event?
Junior Admission: Under 16's are admitted free of charge when accompanied by an adult on all days.
Concession Tickets: These are available for customer who are aged 60 and over, and for registered disbaled customers only
What are my transport/parking options getting to the event?
The Park and Ride system will again be in operation further details will be published in due course.
Wheelchair users and those who cannot avail of the FREE public park and ride shuttle scheme should contact our hotline on 01344 840 550 or email tickets@europeantour.com for further arrangements
There is an opportunity for the public to pre-pay for a limited number of parking spaces on site at a cost of £11.50 per day from Wednesday onwards. On site car parking is only available by booking in advance in conjunction with the purchase of advance tickets and can be booked below.
All BMW and MINI owners have free on site parking. Please follow signs for BMW Owners to your preferential car park. Please also note that your BMW/MINI key fob will allow you entry to the BMW Owners' Lounge as well as a grandstand at the 14th hole.
Grandstand Seats:
Please note that reserved seating in the magnificent 18th green grandstand, previously limited to the weekend only, will be available for pre-booking over all four days of the Championship in 2016. Thursday and Friday tickets are priced at £11.50, rising to £16.50 for Saturday and £21.50 on Sunday. This limited Reserved Seating is also available on a first come, first served basis. Please note that all customers (including those under 16) who occupy a seat will require to purchase a grandstand seat.
What can/can't I bring to the event?
Prohibited Items:Detailed on the back of the ticket
No picnics / picnic hampers allowed
The use of mobile phones is permitted but restricted to dedicated areas only, where event signage will refer to them as “mobile phone zones”. Only in these dedicated areas can calls be made or received, however
phones must remain on silent at all times.
The use of any cameras, computers and other electronic equipment at the Tournament Thursday to Sunday is not permitted other than with the proper accreditation.Cameras are allowed during the Pro Ams on Wednesday.
Making or distributing broadcasts, commentary, news reports, data, results or statistics by any means
in any format or media including any such by mobile phone or other wireless device is not permitted.
Ticket holders consent to being photographed, filmed and recorded at the Tournament (including by
CCTV), and consent to use of any such film, image or recording at the discretion of the promoter and/
or European Tour and their licensees and partners without compensation or notice.
No dogs (other than guide dogs) or other animals are permitted on the course.
All promotional, commercial, political, religious or offensive items of whatever nature including, but
not limited to, clothing, banners, signs, symbols and leaflets are prohibited.
The ticket holder must comply with all relevant statutes, signs, safety announcements, directions of
stewards and ground regulations whilst attending the Tournament. Breach of any of these conditions
or any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the venue or
event management to revoke this ticket and to eject the holder without compensation.
Where can I contact the organiser with any questions?
Please contact European Tour ticket office
By telephone:UK 01344 840550 , Ireland 1890 252 698 Outside UK +44 1344 840550
By email: tickets@europeantour.com
By post: European Tour Ticket Office, Mirren Court Three, 123 Renfrew Road, Paisley , PA3 4EA
Is my registration/ticket transferrable?
Tickets are non transferable. Any transfer of this ticket will render it void.
The ticket remains the property of the Tournament at all times.
Can I update my registration information?
You can update registration prior to arrival at venue
Do I have to bring my printed ticket to the event?
Printed tickets must be brought to the venue. Lost, stolen or damaged tickets cannot be replaced
What is the refund policy?
Tickets are non refundable including in the event of curtailment or cancellation through adverse weather.
