Madman Anime Festival is a truly unique event that brings all things anime and Japanese culture to you! Featuring international guests and exhibitors, cosplay, and super exclusive anime events, Madman Anime Festival has something for every anime fan. Brought to you by Australia’s biggest name in anime, Madman Entertainment, together with Australia’s #1 anime streaming service AnimeLab. #MadFest
FAQs
Please refer to the full FAQ's on the Madman Anime Festival Website here:
Are there ID or minimum age requirements to enter the festival?
- Under 10s Enter Free with an Adult
Children aged 10 years and under can be admitted free of charge with paying adults. Valid for the general admission area only. If your child is mature or tall for their age please bring proof of age to show at the door. Any benefits derived from VIP tickets only apply to the purchaser of the VIP ticket. If you wish for your child to take part in the VIP experience they will need their own VIP ticket. - Under 13s Require a Guardian
Kids under the age of 13 years must be accompanied by a parent or legal guardian (older siblings or cousins under the age of 18 years are not acceptable guardians). It is the responsibility of the legal parent or guardian to ensure their child is safe and supervised at all times. - Some Restrictions for Under 15s
Some mature content (rated MA15+) may be displayed in some areas. Access restrictions may apply in these areas for attendees under the age of 15.
What's the refund policy?
All tickets purchased are non-refundable or non-transferable. This means we are unable to process refunds on tickets. Tickets must be treated like cash, if they are lost or stolen we cannot issue a refund.
Do you accept Carer’s Cards and Companion Cards?
Yes. Carer’s with approved companion cards will be admitted free of charge with an equivalent ticket purchase. Carers must produce the relevant Carer's card when redeeming ticket. Please note, if you are the carer of one of our VIP ticket holders, you will only be given comparable access and are not applicable to receive VIP bags or autograph tokens.
Premiere Screening Tickets
Do I need to have a ticket to Madman Anime Festival in order to buy a ticket to the screening?
No, you do not need to buy a Madman Anime Festival ticket. All screenings are open to everyone!
Do I need to bring a printed ticket?
Tickets will be scanned at the door so please either bring your printed ticket or show the QR code on your mobile phone.
How can I buy a ticket on the day?
If the session is not sold out you can buy tickets online or ask at the Ticket Office at Madman Anime Festival.
Is there a break between screeings / Will we be required to vacate the cinema between screenings?
All screenings will be emptied between sessions.