FAQs

If I haven't received my tickets, how do I obtain them?

All E-Tickets will be sent to your email address a month before event

What are my transport/parking options getting to the event?

Details of our transport/parking arrangement will be announced in due course.

Are mobility scooters avaialble to hire?

Details of mobility scooter availibility will be announced in due course.

Corporate Hospitality

To request a brochure for our corporate hospitality packages, call 01344 840538 or email enquiries@europeantourhospitality.com

Grandstand Seating

Details of our grandstand seating will be announced in due course. To be the first one to know please subscribe to our newsletter on https://www.europeantour.com/

Are there ID requirements or an age limit to enter the event?

• Under 12's are free of charge when accompanied by adult

• Customers 12 to 17 years old are entitled to a Junior ticket  

• Customers 18 to 21 years old are entitled to a concession ticket

• Customers 60 and over are entitled to a concession ticket

• Students with a valid student card are entitled to a concession ticket

• Season tickets adult and concession allow admission Wednesday 3 July to Sunday 7 July inclusive

To request a hospitality brochure for the event please email enquiries@europeantourhospitality.com or call 01344 840550

For further ticketing information please email tickets@europeantour.com

Can I purchase tickets at the Gate?

Tickets sold at the gate are subject to availability, we suggest to buy in advance to avoid any disappointment. Please note that a higher price will apply for on the day sales.

What can/can't I bring to the event?

No picnics / picnic hampers allowed  

The use of mobile phones is permitted but restricted to dedicated areas only, where event signage will refer to them as “mobile phone zones”. Only in these dedicated areas can calls be made or received, however
phones must remain on silent at all times.

The use of any cameras, computers and other electronic equipment at the Tournament Thursday to Sunday is not permitted other than with the proper accreditation.Cameras are allowed during the Pro Ams on Wednesday.

Making or distributing broadcasts, commentary, news reports, data, results or statistics by any means in any format or media including any such by mobile phone or other wireless device is not permitted.

Ticket holders consent to being photographed, filmed and recorded at the Tournament (including by
CCTV), and consent to use of any such film, image or recording at the discretion of the promoter and/
or European Tour and their licensees and partners without compensation or notice.

No dogs (other than guide dogs) or other animals are permitted on the course.

All promotional, commercial, political, religious or offensive items of whatever nature including, but
not limited to, clothing, banners, signs, symbols and leaflets are prohibited.

The ticket holder must comply with all relevant statutes, signs, safety announcements, directions of
stewards and ground regulations whilst attending the Tournament. Breach of any of these conditions
or any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the venue or
event management to revoke this ticket and to eject the holder without compensation.

Where can I contact the organiser with any questions?

Please contact European tour ticket office

By telephone: UK 01344 840550, Outside UK +44 1344 840550

By email:  tickets@europeantour.com

Is my registration/ticket transferrable?

Tickets cannot be re - sold . Any reselling of ticket will render it void.
The ticket remains the property of the Tournament at all times.

Do I have to bring my printed ticket to the event?

At the event you can either present a printed ticket or have it ready to view via a smart phone

What is the refund policy?

Tickets are non refundable. Tickets cannot be exchanged for a different day.