Developing Critical Thinking and Analytical Skills



Successful organizations rely on critical thinkers and creative thought leaders who can generate inventive solutions to everyday problems. These people build their decisions on a sharp and focused ability to analyse situations, people and probabilities.


Highly successful organisations are renowned for developing internal climates where innovation and creative solutions thrive. This highly creative, yet practical training course explores what is involved in establishing such a business environment, and will demonstrate to delegates how to develop innovative and creative solutions to real world business problems when they return to their workplace.


The core learning experience centers around a series of practical case study exercises, which will be drawn on to illustrate the key principles involved in critical thinking and innovative problem solving. It will also enable the delegates to test their knowledge and expertise.


In this Critical Thinking and Creative Problem Solving training course, you gain the knowledge and skills needed to leverage left- and right-brain thinking, analyze problems, spur creativity, and implement innovative ideas in a practical way for your workplace.



By the end of this training, the participants will be able to:

  • Assess their own thinking and communicating style preferences through a variety of profiling and benchmarking tools
  • Understand how to add value through critical thinking and innovative problem solving
  • Appreciate the vital importance that communication and active listening have in building a sustainable environment, where great decisions are consistently taken
  • Understand, at a detailed level, how to use a wide variety of problem solving tools effectively
  • Develop their ability to think “outside the box”
  • Have obtained the necessary skills to make better business decisions
  • Recognise the difference between solving problems and finding solutions
  • Takeaway a toolkit of creative techniques to enable them to cope with the challenges which lie ahead
  • Determine pragmatic methods for effective management decision making
  • Evaluate and apply a structured approach to generate solutions to organisational issues when making decisions
  • Assess personal and organisational decision making creativity and set an agenda for progression
  • Apply appropriate creative analysis techniques that generate successful solutions






This course provides an introduction to structured decision making. It is intended for professionals who want to change thinking patterns to solve workplace problems.


The course consists of the following modules;

Defining the problem and fundamental principles
  • Systematic Problem Definition (6 Basic Questions)
  • Systematic Problem Definition (Grid)
  • Brainstorming
  • Reverse Brainstorming – Fish Bone Diagrams / Ishikawa / Cause and Effect diagrams
  • Imagineering and Visualisation
  • Mind Mapping
  • Pro’s and Con’s
  • Force Field Analysis
  • Cost / Benefit Analysis
  • Feasibility / Capability Analysis
Creativity tools
Evaluate and select solutions – practical short cuts for quick decisions


Problem Solving - A Summary of Advanced Techniques
  • Overview of Modelling
  • Setting System Boundaries
  • Evaluating Potential Actions
  • Decision-making Tools:
  • Multiple Criteria Analysis
  • 5 Ws& 1 H
  • SWOT
  • Porter’s Five Forces
  • Survey’s, focus groups and research-based data
  • Learning how to learn – a critical evaluation of our preferred style of learning
  • Defining the creative environment
  • Establishing the right climate
  • Creative approaches explored
  • Practical examples and exercises
  • Overview of principal Tools & Techniques
  • Thinking outside the box – left / right brain thinking
  • Reasons for poor decisions
  • Managing the risk
  • Decision making applied
  • Influencing for success – a critical evaluation of our preferred style of influencing
  • Developing a Stakeholder Analysis – Power vs. Influence
  • Opportunities and Challenges as opposed to problems
  • Developing a “meetings strategy” to solve problems and make decisions
  • The steps for effective problem solving and decision making – using several different models
  • Practical examples and exercises
  • Changing your response to stereotypical perceptions
  • Developing a strategy for change – implementing critical thinking and problem solving in the real world
  • Case studies and practical exercises
  • Developing a comprehensive Personal Business Plan for implementation over 3, 6 9 and 12 months from today
  • Giving and receiving constructive critical peer feedback
Developing critical and analytical thinking
Developing creative thinking
Communicating your ideas and decisions to your team
 Communicating your ideas and decisions to your team
From Intentions to Actions



  • The program will be conducted through lectures, video sessions, role plays, class discussions, and case studies.
  • Formative and Summative assessment will be conducted in the course of the training
  • The learning will have four fundamental principles which will be:
    • Highly engaging (methods that talk to the ‘head and heart’)
    • Interactive (mix of experience, discussion and practice)
    • Innovative (latest thinking & tools) and
    • Encourage participation (a ‘Socratic’ learning methodology applied) so that delegates take ownership of their own development and future behaviour.



  • Course Facilitation (Free For All Participants)
  • Venue and audio visual equipment (Free For All Participants)
  • Lunch (Fee Paying Participants)
  • A set of printed course materials (program pack) along with branded note books for taking notes (Fee Paying Participants)
  • Relevant literature extracts/books (Fee Paying Participants)                                      
  • Certificates of participation (Fee Paying Participants)                                                                     
  • Course Souvenirs (Fee Paying Participants)


DATE: September 30th, 2019

TIME: 9am – 4pm



To register & for seat bookings please email full name, company name, designation, company email (please no private emails allowed) & phone number to ernest@oakinterlink.com or call Ernest on 09091020049 for more inquiries.

VENUE: KRISTINA JADE LEARNING CENTER - 70B, Olorunlogbon Street, Anthony Village. Lagos.

NB: Please forward this information (mail) to your Human Resource Management Department, Unit Head or Admin Management Department for it to be attended to immediately.
Looking forward to your response, stay productive.

First Bank PLC, Shell, Etisalat, IGI Group, Gran Imperio Group, Oando PLC, MTN, NLNG, Mastercard, Lekki Concession Company, Deputy British High Commission, Globestar/Subsea7, Krones WA, AMEC West Africa, NETCO, Delta Afrik, IESL, Daystar, Masters Energy Group, Vigeo, Caverton, ICAN, VON, NEPZA, Petrolex, Halogen Security, Russelsmith, Cakasa, Twinnings Ovaltine, CNODC, Insight, Rockson,
Arik Air, PPC, Bio Organics, Lifecare, Servetek, etc

Warm Regards
Ernest Shaka.
Oak Interlink Company Limited
70B, Olorunlogbon Street
Anthony village


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