Join Libby Healy from Tyler Technologies, Sara Feldman from MindTouch, and David Kay from DB Kay & Associates for a conversation on the intersection of KCS and technical writing. They'll give some history and describe the role of a tech writer, detail areas of similarity and overlap, and explore ways to bridge the gaps between KCS and tech writing.
As always, there will be time for questions and discussion.
KCS is a registered service mark of the Consortium for Service Innovation.